Moltech Global (“Moltech”, “we”, “us”, or “our”) operates a mobile application used for business operations related to trading, inventory, purchase, sales, and related workflows (the “App”). This Privacy Policy explains how we collect, use, store, and protect information when you use the App, and is published to support Google Play Store policy requirements for app updates and listings.
1. Who this policy applies to
This policy applies to authorized users of the Moltech mobile App, including employees, partners, and other business users who access the App with company-issued credentials.
2. Information we collect
Depending on how the App is configured and used, we may collect:
- Account and identity information — username, display name, employee or user ID, role/permissions, branch/company assignment.
- Business transaction data — purchase, sales, inventory, stock transfer, invoice, GRN, and related operational records entered or viewed in the App.
- Device information — device model, operating system version, app version, language, and similar technical diagnostics needed for performance and support.
- Usage and log data — login activity, feature usage, crash logs, and error reports to maintain security and improve reliability.
- Network information — IP address and connection metadata as needed for authentication, audit, and fraud prevention.
The App is a business tool. We do not require access to your contacts, SMS, call logs, or personal photo galleries for core functionality unless a specific feature is enabled by your organization and disclosed at the point of use.
3. How we use information
- Authenticate users and manage access rights
- Provide trading, inventory, and operational features of the App
- Maintain security, audit trails, and prevent unauthorized access
- Diagnose technical issues and improve App stability
- Comply with legal, accounting, and regulatory obligations
- Communicate service or security notices related to the App
4. Legal bases / business purpose
We process information to perform business operations under our contracts with your organization, to protect legitimate business interests (security, integrity, service quality), and where required by applicable law.
5. Sharing of information
We do not sell personal information. We may share information only with:
- Your employer/organization administrators who manage App access
- Trusted IT/hosting/service providers acting on our instructions
- Professional advisors or authorities when legally required
Any third-party processors are expected to protect data and use it only for authorized purposes.
6. Data retention
Business records are retained for as long as needed for operational, accounting, audit, and legal requirements of Moltech or your organization. Technical logs may be retained for a shorter period for troubleshooting and security monitoring.
7. Data security
We apply reasonable administrative, technical, and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure; users must keep credentials confidential and report suspected misuse promptly.
8. Children’s privacy
The App is intended for business use by adults. It is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children.
9. International transfers
Moltech operates internationally, including Singapore headquarters and presence across multiple countries. Information may be processed in locations where Moltech or its service providers operate, subject to appropriate safeguards and applicable law.
10. Your choices and rights
Depending on applicable law and your organization’s policies, you may request access, correction, or deletion of personal information related to your App account. For employment/business accounts, many requests are handled through your company administrator. You may also contact us using the details below.
11. Permissions used by the App
The App may request device permissions only as needed for business features (for example, network access for syncing data, or storage/camera if document or image capture features are enabled). Permission prompts explain the purpose at the time of request. You can revoke permissions in device settings; some features may then be unavailable.
12. Updates to this policy
We may update this Privacy Policy when we release App updates on Google Play or when our practices change. The “Last updated” date at the top will be revised. Continued use of the App after an update means you acknowledge the revised policy.
13. Contact us
For privacy questions, data requests, or Play Store listing policy inquiries related to the Moltech mobile App, contact:
- Company: Moltech Global
- Website: https://www.moltechglobal.com/
- Email: info@moltechglobal.com
- Phone: +65 6514 0868
- Address: Blk 511 Kampong Bahru Road, #03-01 Keppel Distripark, Singapore 099447